Robotic Automation (RPA & RDA)

Robotic Automation
RPA & RDA

Robotic automation is the use of software with artificial intelligence (AI) and machine learning capabilities to handle high-volume, repeatable tasks that previously required humans to perform. These tasks can include queries, calculations and maintenance of records and transactions.

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Benefits of Robotic Automation

Reduced cost

Better customer experience

It does not replace existing IT systems

Lower operational risk

Increased employee engagement on high value tasks

RPA vs RDA

Robotic Process Automation
RPA

RPA is an automation solution that runs without any agent interaction. RPA mostly could run on server or virtual machine to take care of repetitive high volume tasks. The design of the automation is totally self-sustaining.

Robotic Desktop Automation
RDA

RDA is an automation solution that assists the agent in handling simple repetitive tasks. The agent plays a role in facilitating when the automation is triggered and stopped depending on their work flow.

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